One of the most common treatments that we provide at TriMed Spine & Joint is for chronic neck, shoulder, and upper back pain. The reason that most people complain is due to poor telephone techniques. We are going to show you some tips for proper techniques. Using the proper techniques and equipment is key to preventing these problems from developing.
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How to Use Your Phone Without Straining Your Neck
Phone Location
The telephone should be located close to the main working area such that it is easily reached without having to twist, bend or overly stretch.
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Shoulder Rests
For individuals who like to have their hands free when on the telephone we highly recommend not using a shoulder rest extension on your receiver. This still requires you to cock your head in order to keep the receiver next to the ear. This position places stress on the supporting structures of the neck and can throw the neck out of alignment. Rather, purchase a headset device. They have become plentiful and fairly inexpensive.
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Speaker Phone
Using a speaker phone allows for maximum flexibility to work while talking. However, for some this may not be appropriate such as during times when clarity, volume, and professionalism are required. If this is the case, look into purchasing a headset.
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Headsets
Headsets are the most versatile telephone utility. They enable you to work uninhibited while on the telephone and keep your body in an ergonomically safe position.
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Writing Materials
Be sure to keep a pen and pad of paper near your telephone so messages can be immediately taken without changing position or straining to grab the appropriate materials.
We hope the following information about proper telephone techniques is helpful. These techniques will help your neck and posture. At TriMed Spine & Joint as we do our best to provide top-quality chiropractic care for neck problems and much more. Our friendly and knowledgeable office can identify your spinal issue and explain why your back or neck hurts. Then we help you find a fix fast.
Please share this information with anyone who might find it useful. Thank you for visiting the site. Do you need chiropractic care, spinal decompression, hyperbaric oxygen therapy, or interventional pain management? If so, contact us at one of our several South Florida offices.
Common Questions About Phone Posture
Why is cradling the phone on your shoulder bad?
It holds your neck bent to one side and rotated for the length of the call. That sustained position loads the joints and muscles of the upper neck far more than brief movement does.
What should I use instead?
A headset or the speakerphone. Either one lets you keep your head balanced over your shoulders and your hands free, which is the whole point if you are typing or writing during calls.
How long is too long on one call?
There is no fixed limit, but any position held without a break becomes a problem. Stand, change posture or move your neck through its range every twenty to thirty minutes on long calls.
Can phone posture cause headaches?
It can. A headache that starts at the base of the skull and spreads forward often comes from the upper neck, and repeated phone cradling is a common contributor. Our page on headaches covers this in more detail.
What if my neck already hurts after calls?
Change the setup first, then give it a couple of weeks. If the pain continues, spreads into an arm, or comes with numbness or weakness, get it examined rather than waiting it out.
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